Safe Climates, Satisfied Staff: The Crucial Role of Organizational Support in Healthcare Settings

Abstract

The broader object of this study was to explore the impact of psychosocial safety climate (PSC) and organizational social support on the job satisfaction of highly overloaded and sensitive staff of health care sector of public sector hospital. The quantitative cross-sectional survey method is used in the study to achieve the aforementioned objective. Sample of the study comprised of 250 health care professionals from tertiary care hospital, Participants are approached at their respective workplaces and after getting their consent they were asked to fill the survey form in person. It is assured to them that data took from them will only use for research purpose and their identity will remain confidential. Findings of the study revealed that a significant positive correlation exist among psychosocial safety climate, organizational social support and job satisfaction. PSC and organizational social support significantly predict the job satisfaction of health professionals. Moreover, organizational social support significantly moderates the relationship between psychosocial safety climate and job satisfaction. A strong PSC can offer a protective organizational structure that improves interpersonal support and job satisfaction because health professionals often deal with high workloads, emotional strain, and complex patient demands. By increasing motivation, engagement, and retention, strengthening PSC may potentially benefit patient outcomes in addition to the well-being of medical personnel.